faq_iconFrequently Asked Questions

No you cannot cancel your account. You can open another one but we do not recommend due to the importance of the data in the first one. The account is counted as a medical file.
Your username is your email that you registered with.
The password can be retrieved by clicking on (forgot my password) and you will get an email.
Click on (Register)
Fill in your details
Choose the right specialist for your case
Book you appointment according to your preferred time and it will be confirmed after payment.
It depends on the type of the consultation
1. You may cancel and get the refund as a credit in your account to use it in the future.
2. You may cancel for up to 3 times and reschedule only if the new session is open. After the third time the account will be frozen and it can be activated upon emailing Wazin on Admin@wazin.com
Only by booking new appointment.
Yes if it was 24 hours before the appointment and the other specialist has a free slot.